1.    The most important task of the management is to promote our common effort

This means that the individual leader must

• Lead the way when it comes to complying with the collaboration standards of our organisation
• Establish the best possible framework for job satisfaction and productivity
• Be honest and fair
• Display respect, care and interest in regard to all staff members
• Be consistent and clear in his or her demands and goals
• Ensure that there is transparency, open discussion and informal interaction

2.    Employees must know what their leader stands for

This means that the individual leader must

• Make sure that decision-making processes are transparent to the employee
• Make clear which decisions are joint decisions and which are not
• Assume his or her responsibility as a manager
• Be prepared to intervene in conflicts, where necessary
• Attack issues, never staff members
• Be courageous and take the lead when it counts
• Back up his or her staff members